Curate Health Services – Privacy Policy
1. Introduction
Welcome to Curate Health Services LLP (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.curatehealthservices.com] (the “Site”) and use our services.
2. Information We Collect:
Personal Information: When you visit our Site or use our services, we may collect personal information that you voluntarily provide to us, such as:
- Name
- Email address
- Phone number
- Mailing address
- Health-related information (when relevant to our services)
Usage Data: We may collect information about how you interact with our Site, including:
- IP address
- Browser type
- Operating system
- Pages visited
- Time and date of visits
- Referring website
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us understand your preferences and improve our services. You can instruct your browser to refuse all the cookies or indicate when a cookie is being sent. However, the Curate Health Services will not function properly if you disable the ability to accept cookies.
3. How We Use Your Information:
We use your information for various purposes, including:
Providing and managing our services
Responding to your inquiries and requests
Improving our Site and services
Communicating with you about updates, offers, and promotions
Analysing usage patterns to enhance user experience
Complying with legal obligations
4. How We Share Your Information:
We may share your information in the following circumstances:
With Service Providers: We may share your information with third-party service providers who assist us in operating our Site and delivering our services, subject to confidentiality agreements.
For Legal Reasons: We may disclose your information if required by law or to protect our rights, safety, or property.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Data Security:
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention Policy:
We will retain the information provided and received through our forms. This information will be retained for future reuse of the services. We will retain and use your information as necessary to comply with our legal obligations and resolve disputes, if any.
7. Your Choices:
You have the following choices regarding your personal information:
Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in those communications.
Access and Correction: You can request access to and correction of your personal information by contacting us.
Cookies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your experience on our Site.
8. Customer Generated Content:
Curate Health Services collects customer experiences by way of reviews and ratings. Curate Health Services may also hire a third party to contact you and gather feedback about your recent service with us. Though the participation in the feedback process is purely optional, you may still receive emails, notifications (app, SMS, WhatsApp or any other messaging service) for you to share your review(s), answer questions posted by other users or customers. The reviews may be written or in a video format. The reviews written or posted may also be visible on other healthcare related platforms.
Curate Health Services collects may be of the following kinds:
Review and Ratings
Question and Answers
Each User who posts review or ratings, Q&A, photographs shall have a profile in the digital platform, which other Users will be able to access. Other Users may be able to view the number of services availed, reviews written, questions asked and answered, and photographs posted.
9. Children's Privacy
Our Site and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
10. Communications:
We will be communicating with you through email ID and phone number provided by you, these details will be used for future communications. We assure you that the information provided will not be disclosed to any third party.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our Site and indicate the effective date. Your continued use of our Site and services after the changes are made constitutes your acceptance of the revised policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through our email: info@curatehealth.in
13. Consent:
By agreeing to the conditions mentioned above, you are consenting to the Privacy Policy.